Telephone Voice Recorder / Voice Logger

Software Application to Manage Calls
  • Popup:  Popup the client information instantly on incoming call and support edit or modifying client information on LAN by operator. (Including the VIP customer and Black-list), and the incoming telephone number can be pointed to a PC.
  • Audio Recording Function: Business, technology searching and checking etc.
  • Network Searching Function:   Supports the network operating, and the history audio recording of communication can be searched, replayed on the computer by internet in the PC by chance.
  • Monitor Function:   Can Monitor conversation in real time by chance and backup the audio file automatically.
  • Free training function with the science and education: can monitor and improve the telephone sale level of any person rapidly.
  • Audio enjoying function in relaxing: supports the audio playing with headphone or speaker. Many functions of special call center.
  • Caller ID displaying function:   work with  the Telephone Voice Recording Software, the function of caller ID displaying can be established.
Basic Functions
  • Supports Windows 2000 \ XP \ 2003
  • Provides USB 1, 2 Channel and PCI 4, 8, 16 and digital PRI, E1 30 Channels.
  • Can monitor the conversation for every line on the real time.
  • Support three video modes or customization, auto-recording, voice-control and manually recording(Key-control)
  • Can list and print all the dialed-in, dialed-out and missed calls. Support the conditional inquiry and remarks addition.
  • Can record the direct call, Support the simultaneous recording for the direct phone and extension.
  • Supports auto-backup, back up the files onto the burning ROM. Supports the auto fold repeat.
  • Consists of the incoming customers management system to recongnize the incomers and the Popup Screen
  • Can smartly setup the starting and finishing time for the recording. Maybe record for a period of time or a day
  • Subscribers can customize the phone number not to be recorded in the special list, for example, when dialing 8888,169 and 163 to access the internet. The system does not launch this function.
  • Possesses the whole operation logs to record all the operations.
  • Support the privacy operation on some lines for a single subscriber. Can setup password protection with different. Degrees besides the superlative password for the administrator. The subscriber also owns their password, file. Password and so on protection.
  • The outward phone cables, extension cables, ISDN catalog cables, out put cables for the wireless interphones are applicable.
  • Alarm information displayed on the screen or in the e-mails when a meeting abnormal situation(cable broken)
System Characters
  • Install and operate converiently with reliable and applicable functions and stable performance.
  • Support duple\quintuple\octuple compression and save and WAV format.
  • 16CH card with Octuple compression optimally and simultaneously record for single device with 160CH,Digital card. Optimally and simultaneously record for single device with 300 CH. And the channels do not interface in and have no influence on each other.
  • Support inquire, play and monitoring for the network.
  • Self-built media player can directly check and play the music.
  • Original recording technology for the exchanger can be equipped the toll system of the exchanger to record till the extension to save the hardware cost. It also can record and cost for the direct line phone.
  • Can setup the inquiry whether recording for one extension or not till the extension names. Subscribers and department.
  • The language package to add a local language by themselves
  • Support FSK\DTMF dialed-in display mode. When vibrating the bell. You can see the detailed information of the customer. And support the seat Popup information for the local domain. You can input the records for the customer into every Popup.
  • Can automatically record to DVD.
Applicable Line
  • Ticketing place for plane and train.
  • Various express department.
  • Port and transportation department
  • Dispatching department of electricity & communication.
  • Dispatching department of the water power and road department.
  • Securities, futures and foreign exchange market.
  • Service console of message and IP
  • The service place of the product inland and abroad. For example, Panasonic, Phillip, Siemens, Meidi, Haier etc.
  • Big and small hotels.
  • Real estate and estate management
  • The key department of the industrial and mining enterprise and the hotline department
  • Hospital, School, Insurance company, Building of the layers
  • Commanding and reporting center of the national police, procuratorate and court.
  • Prison/detention house, Fire control, Banks
  • Government organization
  • Broadcasting station
  • Chinese embassy of abroad
  • Military department
  • News and complaining hotline ……